I thought such thing happens to you and me but not to a billion dollar company like Google.
It was report in WebProNews that Google Slips Its Leash and lost control of its domain name Google.de. I guess such slip-up happened because the German does thing differently from the American or there might be a difference in culture as far as running a big corporation is concerned.
Some third party managed to catch Google’s expired domain name and registered this prized domain name.
Google must be embarrassed by the fiasco. However, it resolved the matter quickly and went back to business as usual.
So What Happened?
I guessed it was a matter of expectation and the lack of good communication.
Did the Americans try to speak Deutsch or the Germans try to speak English?
I suspect that DENIC, the German domain registry, does thing different from its American counterpart and the Americans have not appreciated this difference in the work culture and renewal procedures and regulations.
There is definitely a lesson to be learned here. We are dealing with the Internet, there is cultural difference and the way you work in your country may be different from how things should be done in the host country.
Cross Cultural Differences
I’ve worked with Americans in the USA and the German in Deutschland. They behaves differently. Even the Americans from west coast (e.g. LA) work differently from the people from the east coast (e.g. New York).
Being a Singaporean living in this multi-racial country, I believe we are used to such cultural differences. And we tend to handle such differences better – that is a very special trait that most Singaporeans have.
Don’t you agree?